Trusted counsel for individuals and businesses

Online Video Consultations Are Now Available — Meet With Our Team From Anywhere

Online Video Consultations Are Now Available — Meet With Our Team From Anywhere
cottonbro studio
In this announcement
  1. Why We Offer Online Meetings
  2. How to Schedule an Online Meeting
  3. Technology Requirements
  4. Privacy and Confidentiality
  5. What to Prepare
  6. What Happens During the Consultation
  7. Preparing to Tell Your Story
  8. What We Can — and Cannot — Tell You in a First Meeting
  9. A Typical Timeline After You Hire Us
  10. After the Consultation
  11. Online Meetings for Current Clients
  12. Accessibility
  13. When an In-Person Meeting May Be Better
  14. Frequently Asked Questions
  15. Protecting Yourself From Scams
  16. Why Speed Matters
  17. Key Takeaways
  18. Schedule Your Online Meeting

After an injury, getting to an appointment can be difficult. You may be recovering from surgery, unable to drive, caring for children, working limited hours, or living far from an office. For many people, the effort of traveling to meet a lawyer is one more obstacle at an already difficult time.

That is why we now offer online video consultations. You can meet with our team from your phone, tablet or computer — from home, from a hospital room, or wherever you are comfortable. Online meetings are free, confidential and available to anyone who wants to discuss a potential personal injury case.

Why We Offer Online Meetings

Our goal is to make legal help accessible. Online meetings offer several advantages:

  • No travel: Meet from home, especially helpful if you are injured or do not have transportation
  • Flexible scheduling: It can be easier to find a time that works around medical appointments, work and family
  • Comfort: Many people find it easier to discuss difficult experiences from a familiar setting
  • Family participation: Family members in different locations can join, with your permission
  • Speed: Getting advice sooner can help protect evidence and deadlines

How to Schedule an Online Meeting

  1. Visit our Online Meeting page from the website menu or any practice area page
  2. Provide your name, contact information and a brief description of what happened
  3. Choose a preferred day and time
  4. Our team will confirm the appointment and send instructions for joining

If you have trouble scheduling online, you can also contact us through our contact form, and we will help arrange a time.

Technology Requirements

Online meetings work on most modern devices:

  • A smartphone, tablet or computer with a camera and microphone
  • A reliable internet connection, either Wi-Fi or mobile data
  • A current web browser

No special software is usually required beyond what is described in your meeting instructions. If you are not comfortable with video, let us know — we can arrange an alternative.

Tips for a Smooth Meeting

  • Test your camera and microphone a few minutes before the meeting
  • Find a quiet, private space where you can speak freely
  • Charge your device or keep it plugged in
  • Use headphones if others are nearby
  • Have your documents nearby, in case we ask about them

Privacy and Confidentiality

What you share during a consultation is confidential. We take care to protect your privacy:

  • Meeting links are private and specific to your appointment
  • We ask that you join from a private location so that others cannot overhear
  • We do not record consultations without your permission

If a family member or friend joins the meeting, let us know at the start. In some situations, having third parties present can affect confidentiality, and we may discuss whether it is appropriate for certain parts of the conversation.

What to Prepare

You do not need to have everything organized before a consultation, but the following information can help us give you more specific guidance:

About the Incident

  • The date, time and location
  • A description of what happened
  • Names of others involved and any witnesses
  • Police or incident report numbers
  • Photographs or videos

About Your Injuries

  • Where you received medical care, and the names of your doctors
  • Your diagnosis and treatment so far
  • Upcoming appointments or recommended procedures
  • How your injuries are affecting your daily life and work

About Insurance

  • Your auto, health and other insurance information
  • The other party's insurance information, if known
  • Any letters, emails or claim numbers from insurance companies
  • Notes on any conversations with adjusters

About Your Losses

  • Medical bills you have received
  • Time missed from work and lost income
  • Out-of-pocket expenses

If you do not have some of this information, that is fine. We can help gather it.

What Happens During the Consultation

A typical online consultation includes:

  1. Introductions: We explain who will be on the call and how the meeting works
  2. Your story: You tell us what happened in your own words
  3. Questions: We ask follow-up questions about the incident, injuries and insurance
  4. Initial guidance: We share initial thoughts on your situation, important deadlines, and steps to protect your claim
  5. Next steps: If we can help, we explain what representation would involve and how our contingency fee works
  6. Your questions: We answer any questions you have

Most consultations last between 30 and 60 minutes, depending on the complexity of the situation.

Preparing to Tell Your Story

Many people feel nervous before talking to a lawyer. They worry about forgetting details, saying the wrong thing, or admitting something that hurts their case. Here are a few suggestions:

  • Write a short timeline beforehand. Note the date of the incident, when you first sought medical care, and key events since then. A simple list is enough.
  • Be honest about everything. Tell us about prior injuries, prior claims, and anything you think might be unfavorable. We cannot help you prepare for issues we do not know about, and insurers often discover these facts anyway.
  • Do not guess. If you are unsure about a detail — such as the speed of a vehicle or the exact time — say so. Accuracy matters more than certainty.
  • Describe the impact on your life. Tell us how your injuries affect your sleep, work, family responsibilities and the activities you enjoy. These details help us understand the full scope of your losses.
  • Bring your questions. Write them down so you do not forget. No question is too small.

What We Can — and Cannot — Tell You in a First Meeting

In a first consultation, we can usually identify the key legal issues, likely sources of insurance, important deadlines and immediate steps to protect your claim. We can explain how the process typically works and what representation would involve.

What we generally cannot do in a first meeting is predict the value of your case or how long it will take. Those depend on facts that develop over time — especially your medical recovery. Be cautious of anyone who promises a specific result in a first conversation.

A Typical Timeline After You Hire Us

While every case is different, many cases follow a general pattern:

  1. The first weeks: We send preservation letters, notify insurers that we represent you, request records, and help you access available insurance benefits.
  2. During treatment: We gather records and bills as you continue medical care, stay in touch about your progress, and continue investigating.
  3. After treatment stabilizes: We prepare a detailed demand documenting your losses and negotiate with insurers.
  4. If needed: We file a lawsuit and proceed through discovery, depositions and mediation, while continuing to explore settlement.
  5. Resolution: When the case resolves, we review the settlement statement with you and resolve liens before distributing funds.

Online meetings can be used at any stage to keep you informed and involved.

After the Consultation

If you decide to work with us, we will send a written fee agreement for you to review and sign electronically. Once representation begins, we start investigating your case, preserving evidence and handling insurance communications. Many of our clients continue to meet with us online throughout their case, though in-person meetings are available when appropriate.

If you decide not to move forward, or if we are unable to take your case, we will let you know clearly. There is no cost or obligation either way.

Online Meetings for Current Clients

Current clients can also schedule video meetings with their legal team for case updates, document reviews, settlement discussions and preparation for depositions or mediation. Combined with our secure client portal, online meetings make it possible to stay closely involved in your case without frequent travel.

Accessibility

We want online meetings to work for everyone. If you need accommodations — such as captioning, extra time, a phone call instead of video, or assistance from a family member — please let us know when scheduling. We also offer consultations in Spanish.

When an In-Person Meeting May Be Better

While online meetings work well for most consultations, there are situations where meeting in person may be preferable, such as reviewing large volumes of physical documents or meeting with clients who are uncomfortable with technology. We are happy to discuss the format that works best for you.

Frequently Asked Questions

Is an online consultation really free?

Yes. Online consultations are free and carry no obligation.

How soon can I get an appointment?

We try to offer online appointments as soon as practical, often within a short time of your request. If your matter is urgent, let us know when you schedule so we can prioritize it.

Can I meet from the hospital?

Yes, if you feel well enough and hospital rules allow it. Your health comes first — we can always reschedule.

Can my spouse or family member join?

Yes, with your permission. Let us know at the start of the meeting.

What if my internet connection drops?

We will reconnect or call you by phone. Technical issues are common and easy to work around.

Do I need to download anything?

Usually not. Your meeting instructions will explain how to join.

Can I share documents during the meeting?

Yes. You can hold documents up to the camera, or, if you become a client, upload them securely through our client portal. Please do not send sensitive documents by ordinary email unless we have discussed it.

What if I need an interpreter?

Consultations are available in Spanish. If you need help in another language, let us know when scheduling and we will discuss options.

Protecting Yourself From Scams

Unfortunately, injured people are sometimes targeted by scams — calls or messages from people claiming to represent law firms or insurance companies, asking for personal information or payments. To protect yourself:

  • We will never ask you to pay a fee to schedule a consultation
  • We will never ask for bank account or credit card information during a consultation
  • Meeting invitations from us will reference the appointment you requested
  • If you receive a message that seems suspicious, contact us through our website to verify it

When in doubt, start from our official website rather than a link in an unexpected message.

Why Speed Matters

Online meetings make it possible to talk with us quickly — often much sooner than an in-person appointment could be arranged. Early advice can make a real difference. Video from nearby businesses may be overwritten within days. Vehicles may be repaired or salvaged, destroying evidence. Insurance adjusters may request recorded statements or authorizations within the first week. And some claims, such as those against government entities, require written notice within short deadlines. An early online consultation helps you protect your rights while you focus on recovery.

Even if you are not sure you have a case, a short conversation can bring clarity. Many people who meet with us online leave with a clearer understanding of their insurance benefits, a list of documents to gather, and a sense of what to watch for in the weeks ahead — whether or not they ultimately decide to pursue a claim. That peace of mind is valuable on its own.

Key Takeaways

  • Free, confidential video consultations are available from your phone, tablet or computer.
  • Schedule through our Online Meeting page and choose a time that works for you.
  • Preparing basic information about the incident, injuries and insurance helps, but is not required.
  • Current clients can also use online meetings for updates and case preparation.
  • Accommodations and Spanish-language consultations are available.

Schedule Your Online Meeting

If you or a loved one has been injured, you do not need to travel to get answers. Schedule a free online meeting today, and let us help you understand your options. Whether you are recovering at home, caring for a family member, or simply short on time, we will meet you where you are — on the device you already use. You pay no attorney fee unless we recover compensation for you.

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